Support Package Installation

Terms and Conditions

1. Support is given according to purchased Support package.
2. A first general feedback within normal business is normally guaranteed.
3. airVentDisplay does not guarantee that the Support will fix possible customer issues.
4. The Customer must provide specific details regarding work being requested in order to define scope.
5. airVentDisplay must first agree to accept task as requested and defined by the customer
6. The Customer commits to not withdraw from the agreement once the work on their task has been started.
7. After any knowledge-transfer has happened, support purchased is non-refundable.
8. airVentDisplay ensures confidentiality regarding any customer issues in general.
9. Abuse will in any case result in immediate cancel of support agreements.